Jira Service Desk Dashboard Examples

It looks like this.

Jira service desk dashboard examples. Service desk and customer support. Select your preferred layout. A dashboard shows apps and gadgets that provide different types of information to aid you and your team members as you organize and track a project s development. Spin up new services with jira service desk s intuitive codeless setup and configuration.

It integrates with jira service desk and you can share your charts in confluence or export them to pdf png or a csv file. You can also add opensocial gadgets also known as google gadgets to your jira dashboard. Create dashboard to create a blank dashboard. First excel may not be the best format to export jira dashboards to as the charts in jira are rasterized images or svg not the same representation used by excel.

At the top right of the dashboard. Copy dashboard to create a copy of the dashboard you re currently viewing. This means that when you develop for jira service desk you are actually integrating with the jira service desk application as well as the jira platform. You will also need to ensure the filter report is share to jira service desk users so they can seen the dashboard.

For example jira service desk adds customer request portals support queues slas a knowledge base and automation. To choose a different layout for your dashboard page for example three columns instead of two. The jira service desk application and jira platform each have their own. Follow proven patterns for setting up jira service desk for it and software development teams.

Each dashboard can be share with specific user groups jira service desk users agents with a license if you use an advanced search to create the filtered list and then export it to the specific dashboard. Find and click your dashboard s name then click edit layout. Our affordable and transparent pricing lets you get started quickly and deliver value fast. This is about exporting dashboards also including chart type gadgets not about exporting the issues from issue navigator.

You can find custom charts for jira reports on the atlassian marketplace. Instructor here s a great example of a service desk project in action nextek is utilizing jira service desk to handle their customer service requests their three most common requests are billing questions technical support and password resets a customer robert has a problem with the latest version release from nextex after calling nextek he is advised by lisa. Name your dashboard and add a description so your team knows when to use it. Provide it service and support without the cost and complexity of traditional itsm solutions.

Turn any jira application dashboard into a wallboard by plugging your computer into a tv monitor. To choose a different layout for your dashboard page three columns instead of two for example. Deliver exceptional it service fast. Choose dashboards view all dashboards.

Only jira admins can customize the system dashboard.