Jira Service Desk Examples

With jira service desk server you can edit and manipulate the source code to control the elements of the product in depth.

Jira service desk examples. Jira service desk. You can also find apps in the atlassian marketplace for further customization of your jira service desk portal. Provide it service and support without the cost and complexity of traditional itsm solutions. The jira service desk server apis lets your integration communicate with jira service desk server.

For example using the rest api you can retrieve a queue s requests to display in your plugin or create requests from phone calls. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Just by following an easy four step process we can create a unique customer portal with clearer simpler and more intuitive user interface which significantly changes how user interacts with our service desk. Apps like theme extension for jira service desk give us the power to make necessary and more advanced modifications to the portal.

Refined theme for jira. A few examples include. Getting started videos. View all products.

Spin up new services with jira service desk s intuitive codeless setup and configuration. Jira service desk does offer best practices guides such as problem or incident management as outlined in our best practices for it teams using jira service desk for cloud and for server but you could take advantage of out of the box configuration to configure jira service desk specifically for your use case. Reach out to a product advocate about what your team could accomplish with jira service desk. Jira service desk adds an additional layer to a standard jira project allowing for features like an external customer portal to log requests which don t require additional licenses and sla.

Actions for jira service desk. A clear user interface makes a happy customer. Learn how you can use jira service desk to easily receive track manage and resolve requests from your team s customers. Contact a product advocate.

Purchasing licensing. Extension for jira service desk. If your administrator has set you up as a project admin for an existing service desk project get to know the main service desk features you can customize for your team. Instructor here s a great example of a service desk project in action nextek is utilizing jira service desk to handle their customer service requests their three most common requests are billing questions technical support and password resets a customer robert has a problem with the latest version release from nextex after calling nextek he is advised by lisa.

What is jira service desk.