Jira Service Desk Integration With Tfs
Please can you suggest the best approach to take to.
Jira service desk integration with tfs. Constanlty switching and copying info between those two is not what you want. Therefore the above guidelines for licensing across maximum users still apply. My org is planning to move from tfs tfvs set up to a jira git set up. Yes you can easily integrate jira to tfs for any entity type in this case defects entity.
Jira tool provides support for integration using bitbucket along with jira software releases 14 more usual and resolves 23 issue than usual. Dev team has tfs as version control tfs build server in place etc. We can achieve full traceability of a project from backlog to the release. Migrate from tfvs to git with enire history.
For example a feature logged in tfs can be synchronized to jira and further broken down into stories for development. They want to use jira and keep tfs for version. Migrate the alm data from tfs to jira. We will not have any tfs licenses in 2020.
I think integrating git to jira is straight forward. Help desk uses jira to register customer tickets only some of these need to go to dev team that works with tfs on daily basis. It is certainly possible to integrate jira cloud to tfs or vsts. For example if you have jira software 50 users and jira service desk 10 agents on the same instance you pay the 50 user price for apps note.
Tfs also provides support for integration with visual studio code for automated builds deployment etc. Also in this scenario the integration can be bi directional where in data will flow from both the tools providing traceability.