Jira Service Desk Project Templates

After you sign up for jira service desk you re asked to choose a template for your first service desk project.

Jira service desk project templates. Jsdserver 294 service desk templates for create and manage. For example if you have jira software 50 users and jira service desk 10 agents on the same instance you pay the 50 user price for apps note. Classic templates include the advanced customization and flexibility that jira software was originally built for. Utilities to determine the validity of jira project issue keys.

For example jira software provides scrum and kanban templates for teams who work using agile methodologies. We could use a template project to copy from. Valid values for the project type key are business software and service desk. Spin up new services with jira service desk s intuitive codeless setup and configuration.

To find out more check out the release notes. In jira software cloud there are two types of project templates. Before you create a service desk project you choose a project template for it. Specific to it use cases.

Each jira product comes with its own project templates. Customers can access every service desk project that you ve given them permission to from the help center an online place for them to request help. Provide it service and support without the cost and complexity of traditional itsm solutions. Developing for high availability and clustering.

Deliver exceptional it service fast. Jira 7 0 all the project templates must provide the key for the type of the projects created with the template. Jsdserver 472 create service desk schema. Therefore the above guidelines for licensing across maximum users still apply.

About jira data center. Configuring a jira cluster. Jira service desk webhooks. We also see integration between jira service desk and jira ops improving quickly over time so helpdesk support staff can escalate major incidents into the process managed in jira ops.

Project templates help teams get up and running quickly with default settings and features for a variety of use cases. Jira service desk comes with templates intended to help it and customer service teams handle their incoming requests. In jira service desk the project types are templates used for a quicker service desk setup. This has been available since jira service desk 3 8 x.

The it service desk template was built for it teams to get started quickly with request types workflows etc. This description is. Our affordable and transparent pricing lets you get started quickly and deliver value fast. The key attribute defines the localization key for the human readable short description of the plugin module.

While this app has features specific to jira service desk the app is technically available across the whole jira instance.