Jira Service Desk Servicenow

Jira service desk is of course built on top of atlassian s leading issue and project tracking platform jira which makes it extensible via 1 800 add ons available on the atlassian marketplace.

Jira service desk servicenow. On the other hand the top reviewer of servicenow writes discovery has reduced the time to build deploy devices within our environment. Spin up new services with jira service desk s intuitive codeless setup and configuration. Created in 2013 the 1 0 release puts the power of jira in the hands of service desk teams. Jira and servicenow can be integrated bi directionally in a way that all tickets from servicenow automatically synchronize to jira and all the entities and.

Jira service desk vs servicenow. Servicenow alternative built on jira for 1 5 the price jira service desk brings your dev it and support teams together on the jira platform so they can stay connected and resolve issues faster. Get a knowledge base self service automation sla s and csat starting at only 20 agent month. Jira service desk by atlassian servicenow by servicenow visit website.

Not to be outdone servicenow s integrations include several that are vendor provided as well as a myriad of custom built integrations from salesforce. Jira server 3 0 8 12 2. Jira service desk vs servicenow. The top reviewer of jira service desk writes an excellent solution for tracking customer service issues and tracking technical support issues.

Jira service desk is a handy tool but just be aware of the extras you may need. Jira service desk and servicenow. An overview meet jira service desk. Similar to jira service desk servicenow also offers a free trial for first time users.

Provide it service and support without the cost and complexity of traditional itsm solutions. Jira service desk is rated 7 8 while servicenow is rated 8 2. Sync servicenow with atlassian apps. This in turn helps resolve the customer issues faster.

Jira service desk is the only customer service software built on jira and can be extended via the 1 800 apps available on the atlassian marketplace to fit your needs. Our affordable and transparent pricing lets you get started quickly and deliver value fast. The subscription fee starts from 100 user month depending on the number of users in a team. The integration of jira with servicenow helps the customer service and development teams communicate efficiently in real time.

Jira s paid plan includes integration with third party platforms customer support and many more. It system administrator in the undefined industry for the most part it gets the job done and many basic things can be configured. Integrate servicenow with jira software jira service desk jira core and any other tool in your value stream. Deliver exceptional it service fast.

Integrate servicenow with jira software jira service desk jira core and any other tool in your value stream.